Home

Plex not finding files synology

  • Plex not finding files synology. Sep 5, 2023 · Occasional Visitor. 6364 I recently set up PMS on my Synology 918+ and am having an odd issue with being able to see files in my “Movies” subfolders. However on…. Jun 1, 2021 · DSM 7 Release Issues Synology has finally advanced DSM 7. You may be 192. 21. ”. 3-25426 Update 2 Player Version: 4. The second installation make take some time, depending on the size of your collection. 6. I upgraded plex to latest version. Plex: 1. 3285-B46E0EA, and then it became impossible to have the May 25, 2019 · I ssh in via terminal, the file/folder permissions all the way down are like -rwxrwxrwx+ 1 admin users. For this folder, I gave Oct 4, 2022 · Not sure what setting i have different from yours, but Plex cant see any of my deleted movies (or tv-shows) when i delete them in the *arr’s or manually, as long there is 0 media’s in the folders. Any other movie works just fine. The installer says to give read/write access, which is ok if you want Plex to be able to delete media but I don't, but Plex works fine if you assign just read-only access. 7621. Aug 23, 2021 · BigWheel September 17, 2021, 5:00pm 3. tom80H January 19, 2022, 10:37pm 2. Gone to "TV Shows" on the left menu bar, then clicked on the three vertical buttons, selected "Scan Library Files Jul 19, 2021 · If you previously installed Photo Station and updated from DSM 6. (Source: NAS Master) In order to fix common problems with Plex Media Server, I’ve compiled a list of steps you can take to not only address hiccups but also diagnose more serious problems. ago. The easiest solution is to add the user plex to your group: sudo usermod -a -G yourUserName plex. 6244 Installed on Docker (Synology) NAS with official image. The first step you should take is to restart Plex Media Server. Hey! I just updated to 1. Settings -> library -> scan library automatically / run a partial scan when changes detected / scan library periodically. Services run under different account than the desktop is logged in as. I started the container and let it run for a bit, then stopped it and copied over the backed up docker plex folder to /Docker/Plex, then restarted the container. However, when I add a library for the videos & music, it finds no media files within the folders I selected. 1-42962. Change trust level to “ Synology Inc. ChuckPa-DS223-test-1. On Synology NAS machines, we have direct GUI access to the database area. I have updated permissions for the new ‘PlexMediaServer’ account on the ‘PlexMediaServer’ Shared Folder, and on the Shared Folders that hold my media. One single movie. Server Version#: Version 1. Please do the following: Navigate to the Plex share. Plex Version - 1. Solution 11: Re-include media. Scan the libraries to see if Plex picks up any new shows/episodes. I can upload other files into other folders and Plex picks them up as usual. Player Version#: 4. Took most of the day, but finally got Plex to recognize my folders and files. Unavailable Media. 80. Plex’s scanners are generally quite robust and can often do a good job even with content that doesn’t follow the naming recommendations. Choose the Live TV & DVR settings area. Go back to “Package Center” → “Beta Packages” and click Mar 12, 2023 · Select the media folder you want Plex to have access to. “Unavailable Media The Plex Server can’t find or access the media file for this library item at the expected location. Hope this helps. Once I restarted my computer, Plex was able to access the folders on the external drive. 3876. Check the box for Plex and give it access to the share at whatever level you like. 98 FPS. Allow it. ). Mar 3, 2022 · In Permissions switch to 'System internal user' and find PlexMediaServer. ago • Edited 4 yr. Some info in this thread. The files and folders are there but the Plex UI Sep 24, 2020 · Beginning with Plex Media Server version 1. Now grant the permissions. plex. I had a similar problem. restarting the app. Feb 22, 2022. Recommend: Create “Movies”, “TV” , and any other shared folders you need. I have run it and signed in but it doesn't find the server. Nov 17, 2023 · When I try to upgrade my library using the the new Plex Movie/Plex Series agents, nothing matches. Select the "Uninstall only" option. Open Command Prompt or Windows PowerShell . *" /s /d ( x is the drive letter of your network drive and Path is the path to the parent folder of the missing items) in the Apr 4, 2022 · Server Version#: 1. OK perhaps I’m not explaining this very well. Jun 12, 2020 · I added my first movie to plex in two years. Restarting server. In File Station, you would see /media/movies . Depending on the model Synology NAS you have, it’s usually a good idea to give Plex about a minute to perform it’s First-Run where PMS creates all the directories and basic files, including the master database, it will use. If you choose to install Plex via the terminal on your NAS or directly on another Docker host you can use the below command: xxxxxxxxxx. Server Version#: 1. Basically, however you'vre currently allowing access for Plex Media Server to NAS shared folders and folders then you would do that. Nov 20, 2023 · Plex Agents not finding any media. Example: Wedding Part 1. Luke @luke1976. Click Edit. Obviously, I must have missed steps or misunderstood how to correct the For questions and comments about the Plex Media Server. Reference to existing DSM 7 package features and migration instructions can be found here with the migration procedure beginning with the second post of the thread. Jan 30, 2022 · I transitioned from the package center version of Plex to the docker version to try to allow Plex access to /photo /video and /music. 100 or whatever. 6364 installed. Open up the Package Center. We can use File Station to recover if PMS was previously able to make database backups. Click Done to close the permission setting. 264. In which case you have to allow standard user Plex, on DSM 6, to have at least read access to the folders. As PlexMediaServer user already exists, it will start proper migration. Open Control Panel - Shared Folders - EDIT the Plex share a. docker/Plex/transcode > /transcode. Before the update, my Plex Media Server was running smoothly and recognizing all the files in my media library. local:5000 for Mac computers) in the address bar of your web browser. The drive on which the file is stored is not mounted (e. This was a harrowing experience, but I did it! I migrated my Plex server from a dying Windows PC to a DS923+ Synology server. I’m unable to add movies to Plex from my server. Could be for a number of reasons – with Mar 12, 2023 · Select the media folder you want Plex to have access to. Resolution. I believe it is caused by the naming conventions/locations of the media. However, I have been unable to rename the folders and move them to a newly created media folder. " Click " Browse " and locate the Plex Server May 8, 2023 · Hello Plex Forum Members, I hope you are all doing well. 04 and would appreciate some assistance please. Not only do you get new features and bug fixes, the metadata, etc info is moved to a new, accessible location, /PlexMediaServer, permitting access to the log files via File Station. Everything is greyed out despite the proposed solution. deleting app and installing a version downloaded from the Plex website instead of the Synology app store. I followed plex naming conventions How do I troubleshoot this. You can use windows and right click the top folder and check security. When I add it, Plex just ignores it and doesn’t fin For questions and comments about the Plex Media Server. Enter attrib -h " x: \\ Path \\*. 87. Apr 9, 2020 · When you’re initially setting up a DVR for your Plex Media Server, you’ll have the opportunity to specify an XMLTV source for guide data. Jan 20, 2022 · NASCompares Free Advice Area - https://nascompares. I have check filename to make sure compliant. /music works fine in docker, but /photo and /video are set up exactly the same with permissions and I cannot get Plex to see those directories. 32. g. I copied two . 2, and I would appreciate any assistance you can provide. server-synology. Troubleshooting steps (so far): Gone to "Movies" on the left menu bar, then clicked on the three vertical buttons, selected "Scan Library Files" - no success. 1079 Here is what I've done: I installed the latest version of the official Plex docker image (plexinc/pms-docker) I mounted these three volumes (first the local folder, followed by the mount path): docker/Plex/config > /config. I have a Lifetime Plex Pass so paying a subscriber fee is covered. Sep 19, 2022 · Connect to your Synology NAS. May 25, 2019 · I ssh in via terminal, the file/folder permissions all the way down are like -rwxrwxrwx+ 1 admin users. Source: Windows Central (Image credit: Source: Windows Central) Click on " Manual Install . Synology Assistant: Open Synology Assistant desktop utility. Uninstall Plex through DSM 7 Package Center (this way, PlexMediaServer user will persist). Credit: htpcguides. Mar 18, 2024 · With the control panel open on your device, click the “ Shared Folder ” option. Plex should now have access to all the files. JorgeMLG1974 November 20, 2023, 8:18am 1. This is helpful because if it’s on the Desktop, it’s an easy way to see if it’s actually running or not. Oct 31, 2023 · server-synology. Here is the interesting part. Installed Plex on the NAS and it can't find the folder I loaded on the NAS. 0-41890) firmware. When adding that folder to a Plex library, you would add /volume1/media/movies . The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. : Read below and Mar 22, 2024 · I’m using Plex on a Synology 1821+ with Version 7. To install this “Manual Install”, Manual install it. 0. I’m new to plex and I’m certain I’m missing something b ut no idea what. google. 7. For 2 tv series, I have Plex pre-transcode the next 3 unwatched episodes (Plex calls this "optimize" IIRC). Any one got any ideas on what is going so very wrong? Only way I can watch a movie now is to go in through File Manager and play it in the browser there. 40. and restart plex: sudo service plexmediaserver restart. For questions and comments about the Plex Media Server. Refresh all metadata. But I also tried adding all the permissions Oct 10, 2021 · The image can be found at the docker hub here. N. You can now share the zip file to help investigate an issue you’re experiencing (for instance, by attaching the zip Plex not finding server. downloads/movies > /movies. Should you wish it for organizational purposes, or to facilitate using extras, subtitles, or other files in conjunction with the movie, you can put them in a similarly named sub folder: Movies\Movie Name (year)\Movie Name (year). For movies, your files and folders must be named thusly: Movies\Movie Name (year). synology. 7621 on Synology NAS. I watched videos on how to install the media files and they suggested going to 'File Station' - click on 'Plex' - then 'Library' - and then create the media folders there. Hi, all. Mar 19, 2022 · When the plexmediaserver daemon runs in the background ( inside your jail), the process is owned by the user ID 972 (which is the user "plex"). 3 Open Media Vault: 6. For TV Shows, it is similar: May 1, 2015 · Directory structure is by artist, then by album with a folder name “Artist - Album” and within each album folder I have the name of the song preceded by the track number on that album “## - Song Name”. Mar 8, 2021 · The biggest reason by far for items to not be found during a library scan is due to naming. the arr’s still have the empty folders in the db and is fully visible (in the arr’s), by choice. 7621 on Synology NAS Player Version#: 4. 9. They are named according to the Sep 5, 2023 · the ‘video’ folder, which is Synology-created, is always problematic. Check the Administration, Read, & Write group checkboxes for the PlexMediaServer user. 8351 on Synology. Willy Wonka and the Chocolate Factory (1971). Go back and add it and make sure that it applies to all sub folders. something is corrupting the epg database files and we have not figured out what is causing it. Go to Permissions and check the box Read/Write beside Plex. I've reinstalled Plex many time, delete the internal PlexMediaServer user and reinstalled it again, no luck. Oct 17, 2021 · Go to Map with File Explorer of this article to map a network drive to the shared folder where the hidden files and folders are located. providers. Disable any proxies being used on your computer or router. When Server version: Synology 920 NAS, currently running Version 1. Once you see a list of shared folders on your Synology NAS, click the one you want Plex to access ( 1. 4008-03daab12 Plex not finding files. barackstar. Plex will read them as external with no issues. After a few Feb 7, 2022 · Connect to your Synology NAS. So you may be able to access the files fine, but that's because you are logged into the desktop and your login also works for the network share. In the dropdown change "Local users" to System internal user". Disable any VPN on your computer or router. For Host, I point that to my NAS that is on a Fixed IP address and so it shows 10. 4. 25. If you look at the screen shot above titled “Plex running on my Synology 916+” you will see that my server name is there - DS916, and I logged into Plex and added my music folder of 5119 albums with no problem. Install DSM 7 Plex again. For example 'movies', 'music', photos' etc. They also suggested I can create folders within those to categorize the media for plex users. Go to Settings > Manage > Troubleshooting in Plex Web App. Now, plex should be able to read the files in your home folder and share them in your local network to other DLNA devices. My library is set to use the Plex TV Series scanner/agent, which works great 99% of the time! Apr 18, 2023 · I’ve edited the the list of allowed hosts based on Synology practices. L. 2. When I try to play a file on my Plex app via my Synology NAS I get the following message. If plex user has write access remove it and click OK. Click OK. m4v movie files into the Movies subfolder, and they were not seen by the Plex Library. com/contact-us/Synology NAS Setup Written Guide 2022 – Part 1, Setup, Users, Updates, Remote Access And Se You need to give Plex read/write permissions on the NAS to view the folder location. This video covers the steps on how to install #plex onto a #synology NAS running DSM 7Get #plex here - https://bit. 2 So we both have a TV show that 1280X720 23. Inside, I have several different media folders, which I want to add manually to the media library. Oct 30, 2022 · Web Assistant: Enter find. 0, the shared folder "photo" will enter UNIX mode. MP4 I have run a Scan Apr 22, 2024 · Plex Media Server Metadata & Adding Files. For example, if the shared folder media exists on Volume1, with a sub-folder named movies . – Uninstall & ERASE DSM 7 Plex app…. I have synology drive set up already to sync documents between the NAS and folders on my PC and it works great but I would like to sync video files . When I create a library and assign it a folder on the NAS, the library doesn’t add the files from the folder. I can see the first level when browsing, but am not allowed to see Oct 4, 2022 · I delete a file in Sonarr, or Radarr, the file leaves the media folder and is not playable in Plex. 1. Just wasted an hour or two trying to get plex May 10, 2019 · Click Shared Folders. If Plex still does not find the files, then verify naming & organization is following Plex requirements. Settings -> agents -> movies -> ticking and unticking local media assets / changing the order of File Station does not show the Synology volume. com or synologynas:5000 (synologynas. Jun 5, 2020 · Total newbie and spent 3 hours loading some videos to the synology NAS. Move your media there. 1079 Jun 19, 2020 · I recommend that Plex has read-only access to your media files, as I see little reason for Plex to edit or delete those files. Open your Plex Media Server settings in your Plex Web App. 100. Thank you worked for me! Here are some screenshots, if anyone needs. For example, my base shared folder is /volume1/Sync. However, there are times where the scanners may need some help and that’s done by naming and organizing the Feb 9, 2018 · I’ve searched the forums and FAQs and can’t find an answer to this problem. 15. Mar 28, 2018 · The Plex Media Server is an awesome package enjoyed by millions. Installed Plex Media Server on my NUC running Proxmox and mounted my Synology media folder as NFS in Proxmox and can see it ( image below), so it's not a permission issue in Proxmox. I also get “No Matches Found” if I try to match with a manual search. You can work around this but turning off the generate thumbnails option and saving the settings. All showed up just fine. The OMV Server Plex sees this video is cataloged and plays fine on this server yet the Synology version does not even see the file and catalog it nor can it be Feb 13, 2017 · I finally found THE solution: to add disableRemoteSecurity=“1” in the preferences. This can happen unintentionally sometimes if the drive is improperly For questions and comments about the Plex Media Server. Plex Media Server Metadata & Adding Files. Feb 21, 2022 · fredbert @fredbert. When I add it, Plex just ignores it and doesn’t fin Use MKVToolKit to remove any subs and audio embedded in the movie file and get the subs from OpenSubtitles. I have installed Plex Media Server on my DS 214 Play and I can see my folders on my NAS box fine in Plex. Browse to the downloaded key. 29. I have installed Plex Media Server on my DS218+. I have tried the following: Signing out and back in. Restart Plex Media Server. drive. 2 or below to DSM 7. Click the Download Logs button. 8. 8227 After updating the Plex Media Server on my Synology NAS I have been unable to access any of my media files. 7621 and the Plex Media Server icon no longer appears on the Desktop of my Synology. Open Control Panel - Shared Folders - EDIT the Plex share. If you have a failed migration with all data still in the Plex shared folder. But the new movie did not show up in plex. Plex suddenly decided to not be able to view my media library. Server Version: 1. Install the package again Fresh. Player Version: 1. DSM will start Plex and let us know it’s “Running”. cqon April 22, 2024, 10:44pm 1. @pingpong984287 I assumed you were running DSM 7. docker run -d \. I updated to the latest VERSION 1. Highlight one media share. 5663-7000 Player Version#: Yesterday I upgraded by Synology to DSM 7. 14. Then turning it back on and saving settings and now it should work again. A few things I checked: Appears to be triggered whenever plex runs your scheduled tasks it breaks the thumbnail generator. Verify that your Server is listed on your Devices page. From some days to today plex agents for retrieving info from TV Series, Films, etc is not working for me, it’s always says “No Dec 19, 2023 · Check the box in lower left corner to “Apply to this folder, sub-folder, & files. Hello, I have a brief query on the matching feature if you may indulge me please. Apr 11, 2020 · Click “Plex Media Server”. deleting the app and re-installing. Open Control Panel → Shared Folders → Select your media folder and click Edit → Permission tab Select “System Internal Aug 26, 2021 · 7. Open Control Panel -> Shared Folders -> 2. 3. Dec 15, 2022. From some days to today plex agents for retrieving info from TV Series, Films, etc is not working for me, it’s always says “No Oct 7, 2023 · I need your help. Oct 8, 2023 · I need your help. Sent from my SM-G920V using Tapatalk. 12. Installing the server software on a PC or NAS can turn your home or office into a connected hub that can stream all kinds of media. Nov 14, 2019 · FAQ 17: Recover from a corrupt database. It will complain the package is unsigned. After selecting your shared folder, click the “ Edit ” button. 3. Jan 24, 2023 · Synology Version: DSM 6. Open a new browser tab/window and download the certificate key from Plex. Attach the ZIP file it gives you for examination. However, once I added new files it won't find them. This happened once before and I solved the problem by going back to the “legacy” agents (“Plex Movie Scanner”/“Plex Series Scanner” scanners w/ “The Movie Database” agent); this fixed my problem. 2, the media library no longer recognizes Apr 19, 2022 · Possible Plex solutions Plex Pass. I have a very strange problem where Plex doesn’t find a movie. Oct 26, 2023 · Server Version#: 1. Problem is, all videos show as unavailable. The installer takes care of moving everything, but the process of moving the Plex data folder can take minutes or hours, depending on size. Uninstall the previous DSM package if still installed. In order to access the folder (and the subfolders and files within), your real media folder in TrueNAS ("Plex_Media") needs to allow the UID 972 and/or GID 972 permission. Replace plex with your username, and save the file. Now repeat the above sequence for each of your media shares in use by Plex. This page is community-driven and not run by or affiliated with Plex, Inc. 5409-7000. Refresh everything and go back to Plex to add library and it should pop up now. com. You’ll learn the permissions work and remain as you set them. Open the Control Panel, go to Shared Folder, right click over PlexMediaServer and select Edit. But Plex can only see the base folder This is the standard Plex setup with DSM and what to check first: Go to “Package Center” → “Beta Packages” find Plex Media Server and click “Join Beta”. 0 Likes. Click on DVR Setup (if you’ve already set up a DVR, you’ll need to delete it and set up a DVR fresh). Feb 18, 2022 · Synology FAQ - Questions, Answers, and a few How-To's NAS & Devices. Mar 16, 2024 · Server Version#: PlexMediaServer-1. However, it is used when adding folders to Plex libraries. (lost / locked out / password reset) Uninstall the package with the “KEEP” option. Confirm 'PlexMediaServer' is assigned 'Full Control' permission. Tick the Read/Write permission box and click Save (or OK for DSM 6). Plex runs as a service, not a desktop app. A media file might be containing a special word or character that is responsible for hindering the files. and trusted publishers. Reply. DS1512+ and also DS1515+ DSM: 6. Somehow, the server seems unable to access my media files. After Install, set your permissions to allow read/write for Plex Media Server to access your media folder. DSM 7 To reclaim a “lost” server. xml file Hello I have been runing Plex Media Server on my DS215J for more than one year, with reading on Mac computers and a Samsung recorder with Plex for Samsung without any issue, all connected on my intranet. Synology > Control Panel > Shared Folder > Edit > Permission > Local User > System Internal User > Tick Plex. I can point Plex to scan the individual subfolders and the files do get listed but I that’s Apr 26, 2019 · Plex is currently able to see my shared Video, Music, Photos, and Homes folders but it does not see my Synology Drive Home folder which is seperate from the other folders. Audio AAC LC AAC (avcodec) Bitrate 160 Stereo H. If I use Transmission it finds them, but moving from another location to the library it doesn't see them. I have encountered an issue with my Plex Media Server after updating my Synology NAS to DSM 7. Click Import on the Certificate window. ly/GetPlexNowWe'll be running this demo on Mar 22, 2024 · I’m using Plex on a Synology 1821+ with Version 7. Click Apply to this folder, sub-folders, and files (IMPORTANT) 10. --name=plex \. When I try to add a folder to the media library, Plex only finds the root shared folder, but cannot see any of the folders below it. I went to the data folder and did a "ls". 15. 2-24922. Randomly right-clicked on the Music folder, and then Network Share, which asked me to install Samba, and now Plex can scan the music files! Bit lost as to what to try so I’m reaching out for help. 01-42218. Sep 20, 2018 · Currently I am accessing the Synology interface from my Laptop and launching plex from the Synology which opens the new browser page. All files are perfectly named (with dates), each inside a folder named the same thing. Click Save to confirm the new permissions. downloads/tvshows > /tvshows. • 4 yr. FAQ 25: Reclaiming a lost server This How-To is better than the nuclear option of starting over. For one of the folders whenever I upload files they are not showing on Plex, yet work perfectly fine when I view them on the server. Plex Media ServerMetadata & Adding Files. The music library now picks everything up perfectly. Click Settings in the top-right corner. Put the file in the standard movie library directory. Synology DSM Version - 7. You may be able to run sudo mount -a and/or sudo service plexmediaserver restart instead of rebooting. 0 and newer, it is simple to quickly gather your server logs. I logged into bash onto the docker: docker exec -it plex-pms bash. docker/Plex/data > /data. I set up Plex Media Server on a Synology DS214se, created a shared Media folder in Control Panel, and created the recommended subfolders within the Media folder using FileStation. 1. Share. Nov 15, 2020 · Updated migration instructions with screenshots in next post. epg. ext. After launching, I am able to see the dashboard and libraries with the cached poster images. Ensure that Plex Media Server is actually actively running. a USB drive is not plugged in) The drive on which the file is stored is mounted with a different name. Says no such folder. Hey there, I have a few series that have English subtitles embedded in the mkv file, in VLC it can find the track just fine and play it. DSM. You must now switch to the “ Permissions ” tab ( 1. Click on the Permissions tab. 0 to Release status – Complete with more changes. robertfassberg September 8, 2023, 3:59am 6. Save the resulting zip file. CronoCX October 31, 2023, 4:25pm 1. spk. I posted this on r/PleX but will probably get more help here, this appears to be a Synology issue. andbeesbk. Called for a rescan. If Synology Assistant is not installed yet, go to Download Center > Desktop Utilities to download and install it on your computer first. Go into Package Center. However, after updating to DSM 7. 7-1 (Shaitan) Plex Version: Version 4. Click the Permissions tab. msc on your Windows machine, and find the Plex service. There are many types of content like BDMV, IMG, VIDEO_TS that are basically It has the same rights as an admin and has my email. The file has moved. Downloaded my GPM music to a NAS drive and Plex can't see it, even though I can see the files in Dolphin and Plex can see movies on the same drive. Jan 19, 2022 · ucfengr January 19, 2022, 10:35pm 1. 2. I use Plex on my Synology (DSM6) and I have a few folders for TV and Movies. it is issue we are looking into. However, the movie/show is still visible in Plex. 8. I created a separate shared folder for this optimized content (I named it "optimized"). Google Drive file. The Plex Server can't find or access the media file for this library item at the expected location. Are there specific logs I should look at? The only thing slightly unusual here is that the move title matches a title already in the Apr 17, 2023 · Server Version#: Synology DS720+ Player Version#: Current (updated today 4/17) not sure to find version # 5 of the 50 files in my file folder are not showing up in my Library. Go to DSM > Control Panel > Shared Folder. stop the server from running then in Appdata\local\Plex Media Server\Plug-in Support\Databases and then delete three files that start with tv. I think you need to go into Settings and then Download Clients. I have tried this solution: "1. ” I have tried this solution: "1. Since then plex is unable to access my media files that are stored on my NAS. Feb 28, 2019 · There are multiple reasons why a media item might be unavailable: The file has been renamed. Save the changes. Do the following for each of your media shares. You need to convert sub-folders of "photo" to Windows ACL mode to assign specific permissions in File Station. 12. However, I can't add my media because Plex doesn't see my media. I have all of the scan settings checked. When I add my Movies folder, I’m able to see individual files located in that directory, but not the files located in the subdirectories. 168. Save & Save. I hope this makes sense. Dec 26, 2020 · Once these steps are done, try finding files again, and most probably plex not finding files Synology issue would be resolved. Dec 4, 2023 · Here are some general troubleshooting steps you can take: Ensure you have the current version of Plex Media Server installed. Click “Run”. I'm on Ubuntu 20. Then on the bottom of the page, Remote Path Mapping!!! Point this to where your finished files from SAB are at. 108. Even manually starting a scan inside of plex Dec 25, 2013 · Find this line: PLEX_MEDIA_SERVER_USER = plex. Open up services. If successful, you will have PMS 1. In this thread we will focus and resolve any issues which result from the latest (DSM 7. Award. Find and select the PlexMediaServer user (or Plex user for DSM 6). The issue I am having is that it doesn't see my media files the data folder is empty per plex. vj mx sd lp rs lx ay ij rh rw