Nov 30, 2020 · a) How to Buy KPLC Tokens via Pesapal – using Mpesa. Contacts. Jul 18, 2024 · Kenya Power. Their prepaid meters offer convenience, but encountering error codes can Jun 5, 2024 · Tripped circuit breakers: Check that the circuit breakers for your meter have not tripped and are in the ‘on’ position. 7. How to Fix KPLC Token Meter Not Connecting. These codes will be sent via SMS to prepaid customers. Steps to follow : M-Pesa Pay bill: 1 Enter KPLC prepaid business number 888880 or 88888 ; 2 Enter your 11 digit meter number Hey guys [Electricians, Electrical students, and Utility Customers. Kenya Power. Press 65 then enter. Damaged meter components: In rare cases, the meter’s internal parts could be damaged or faulty. Kenya Power Industrial Attachment. Jun 12, 2024 · How to Update the Kenya Power Token Meter. Under the new service, the Company’s 1. Full video on Johwatech YouTube channel. You can also check the KPLC bill online by visiting the KPLC online portal. It is pretty simple and gives you all information regarding your electricity account and is also used to make queries. How to Sell KPLC Tokens in Kenya. Feb 17, 2024 · How do I get a KPLC meter? To get your KPLC meter, you will have to apply online, pay the due amount, and finally sign the supply contract. Planned Power Interruptions. If the numbers match and the issue persists, it might be helpful to contact your service provider again. Contact customer care through Email. This educative video will help you know how the kpc works and how to fix problems yourself. Apr 23, 2024 · Kenya Power token Pulse Live Kenya READ: Simple steps to check your KPLC bill online, via email or via SMS or USSD code This could even mean using your neighbour's socket if you share the same line. Understanding your meter options is crucial for efficient power management. Investor Nov 24, 2023 · Understanding KPLC Tokens and Prepaid Meters. May 16, 2024 · Contact KPLC and share your meter number, contact information, and exact location with landmarks for booking. Provide the meter number you want to top up for Jun 14, 2024 · Steps to Update Your KPLC Prepaid Meter Token: 1. Enter account number, which is the meter number assigned by the utility firm. 3. Key in code 1 to reset. Select ”Enter Account no”, enter your 11 Digit KPLC Prepaid Meter Number and then press OK. Nov 26, 2019 · Method 2: Visiting Kenya Power and Lighting offices. This is a simple Dec 15, 2023 · 2. Visit any KPLC agent near you. (mostly during a purchase of a new token) 2. Jun 15, 2024 · When you purchase units, you have to manually top up your account through the generated code. ke. Power Cycle the Meter: Disconnect from power supply. Jun 12, 2024 · KPLC prepaid tokens meter. Wait 30-60 seconds. You may also want to know how to sell KPLC tokens in Kenya. KPLC Meter can be checked online using various gadgets such as mobile phones at the comfort of your seat. Feb 22, 2024 · However, despite the efficiency intended, certain challenges have emerged, including token delays and hardware-related issues leading to errors in CIU meters. KPLC offers two types of meters: Prepaid Power Meters: These meters function similarly to prepaid mobile phone services. Invention of technology in the modern world has made work easier for the majority. KE +254412225564/5/6 ext 1228/2049 North Eastern SAPSRMHDNE@KPLC. Jun 18, 2024 · The process involves updating the prepaid meter software. KPLC, the Kenya Power and Lighting Company, requires customers to Apr 7, 2020 · 6. ; The second one is when you purchase a token, successfully receive the token number, feed it into the meter, and submit but the token fails to recharge immediately. 5. Receive Update Codes. Jun 21, 2021 · This is a complete guide on how to recover Kenya Power token numbers as cases of customers losing their messages are a common occurrence. Under reference, enter your KPLC Account number. Carry your national identity card, the correct meter number, and all the transaction details along with you. Key in the numbers in the tokens gadget which will later show the number of units. original sound - Johwatech Electrical Cont Ltd. Below, we outline common CIU errors and how to resolve them: 1. Enter the update code (20 digits) on your KPLC prepaid meter and press OK. Load Previously Purchased Tokens. KPLC Tokens: These are 20-digit codes generated by Kenya Power and used to recharge prepaid electricity meters. The update targets 7. The meter will display a confirmation message indicating the update process is successful. “Customers will receive two codes from Kenya Power when they purchase tokens. May 30, 2022 · Tampering with meters is both unlawful and extremely dangerous due to the potential of electrical injury. Kenya Power , the national distributor of electricity is converting its power consumers from postpaid billing and payment to pre-paid meters. Oct 19, 2023 · For the account number, type your meter number and check again to make sure it is correct. You can check your KPLC balance using the following simple steps and methods, regardless of your location. This system comes with lots of benefits including prompt electricity bill updates, improved customer care response time and self-services modules to customers. If you don’t have access to their social media platforms, you can choose to visit Kenya Power and Lighting customer care for KPLC token refund. Please enable it to continue. Enter the reset code (20 digits) on your KPLC prepaid meter and press OK. SMEs Applications. Sep 2, 2022 · Enter the business number, which is 888880, approved by KPLC. Jan 3, 2024 · KPLC stands as a cornerstone in the nation's infrastructure, playing a pivotal role in powering homes, businesses, and industries. Jun 13, 2024 · All prepaid meters that will not have been updated by the deadline date will stop accepting the tokens after the deadline date. E-bill is an electronic email linked method used to check kplc prepaid token balance. The KPLC token meter allows you to buy tokens where you receive 20 digits which you key into the token meter like the way you top up your mobile phone, and after the token Dec 6, 2022 · 2. The 20-digit numbers should be entered into the prepaid meters in the correct sequence: reset code first, followed by the update code. Enter the update code. Investor To reverse your Kenya Power and Lighting Company (KPLC) prepaid meter tokens by visiting a Kenya Power and Lighting Company (KPLC) office, follow the steps below: If you do not have a social media account or if you do not have access to the internet at that time, you can alternatively visit a Kenya Power and Lighting Company (KPLC) office you <strong>We're sorry but Kenya Power - Self Service doesn't work properly without JavaScript enabled. Enter the token code. After the purchase, you will receive two codes a Reset Code, an Update Code, and the purchased tokens. Low Power Supply: Inadequate power supply to the meter. Key in code 2 to update. In August 2020, Kenya Power introduced a service, under the *977# USSD code, to enable its prepaid and postpaid customers to manage their bills. Jun 12, 2024 · Kenya Power has announced that all Kenyans using prepaid meter tokens must update their devices before August 31. Now you can buy Kenya Power tokens easily at your local shop or via M-PESA and Aitel money. Apr 5, 2021 · Click on My Bill/My Token tab which will direct you to the page whereby you will be required to input your Account Reference or Meter Number. Jul 8, 2020 · Frustration ensues when purchased KPLC tokens don’t deliver due to technical issues or phone-related problems. Here's how you can do it; On your phone dial *977# Choose Prepaid Services (Token) Select Latest Token option Select your Meter Number from the choices The Jun 12, 2024 · KPLC prepaid tokens meter. </strong> Dec 6, 2022 · How to fix various KPLC Prepaid meter errors in Kenya;- KPLC Bypass error- KPLC Token not loading- KPLC Connection Fail Error- KPLC PLC error Sep 4, 2019 · CONLOG meter box-Dial Dial #100 then enter or press # HEXING meter box-Dial Dial 804 then press enter or # ACTARIS Meter Box. How to check your electricity balance through E-Bill Sep 21, 2022 · Everything you need to know about KPLC Meter units box (CIU)#KPLC #tokens #Units #CIU #Meternumber #KPLC-hack #Trending #Number_one_video #electricity #elect Feb 21, 2024 · Incorrect Meter Configuration: Improper setup or registration with KPLC systems. As a result, you require assistance. Update Token Meter Yako FAQs. Contact KPLC customer service to test and repair/replace the meter if the above steps do not resolve the Jun 12, 2024 · To update, Siror says prepaid customers will receive two codes from Kenya Power that they will use to reset and update their token meters. The updates target 7. Once you receive the codes; Enter code 1 to reset your meter; Enter code 2 to KPLC introduced the token meter way in 2009, which was piloting and later started installing the token meter to those new customers who applied for electricity connection. In some instances, you can press 000# or 100# and get your meter number. . Jul 9, 2022 · KPLC Universal Tamper Code. Click option 1, “customer. Feb 28, 2022 · The physical meter or feeder. Here is how to update token meter. Kenya Power tokens. “The first code is the reset code, and the second code is the update code,” it stated. If prepaid meters are not updated by this deadline, they will stop accepting tokens. In some cases, after providing the cause of the issue and sharing your meter number, Kenya Power generates the code for you online. After that process, KPLC will send a message with the token details. Jun 13, 2024 · KPLC explained that customers will receive two codes via SMS. KPLC will also show the number of units awarded for the purchase. KPLC Tokens Not Loading: Nov 11, 2020 · Are you constantly struggling to get your KPLC Token number every time you want to load tokens? You can easily check your KPLC Token number by dialling *977#. Please double-check that the meter number you used to generate the token matches the number on your meter. co. Jun 12, 2024 · Kenya Power Managing Director Joseph Siror on Wednesday unveiled how Kenyans using the prepaid token will update their meter tokens. While in some occasions, the customer is urged to visit Kenya Power offices for further assistance. How to Buy KPLC Prepaid Tokens. It is super effective with almost impromptu responses to their clients. The first code is the reset code, and the second code is the update code. When your token meter is scheduled for update, you will receive two codes via SMS from Kenya Power: Step 1: Enter the first code to RESET the meter Step 2: Enter the second code to UPDATE the meter 3 days ago · The meter will show a confirmation message that the reset process is complete. The codes are 20-digit numbers that will be entered into the prepaid meters to update the meter’s software. E-bill – how to check KPLC token balance. CO. You will receive a confirmation SMS from Airtel Money. 8 million post-paid customers can now take advantage of the self-read option on *977# to submit their meter readings to get their actual monthly bills. However, the Kenya Power and Lighting Company (KPLC) has a Kenya Power Self-Meter Reading. Feb 21, 2024 · Step 4: Strengthen Network Signal Improve the network signal strength by relocating the CIU closer to the meter box. Mar 20, 2018 · READ ALSO: KPLC token delay. Jun 14, 2024 · The campaign dubbed ‘Updated Token Meter Yako’ targets 7. To initiate the process of purchasing KPLC tokens via Airtel Money, grab your phone and dial 222#. A manipulated meter does not perform as it should. May 17, 2024 · FAQs about KPLC . Oct 23, 2022 · KPLC Online portal. Jun 28, 2023 · Step 1: Dial 222# on Your Phone. U token meter to a wall socket and switch it on. #kplc #tokens #stima #blackout #electricity”. ke; Open the tab My Bill which will redirect you to another tab where you might be required to enter your details to create a KPLC online account. Kenya Power Managing Director Joseph Siror explained the update process on Wednesday. Ex US Visa Officer: What visa officers think about you as you approach them Jun 17, 2024 · 1. Kenya Power will send you a text message with your meter number and token number. This YouTube video guides viewers through the process of easily updating their KPLC token. As the primary electricity provider, KPLC ensures power flow to our homes and introduces innovative solutions for better service management. 26 th August 2020 …. Select the amount then click OK. 9. You can send an Email to KPLC to inquire about the status of your prepaid tokens, @kplc. After you have filled the form deliver to any KPLC /Kenya Power office near you. A stronger network connection enhances communication between the meter and the KPLC systems, facilitating smooth token loading. A reset and an update code. Each token represents a specific amount Jun 12, 2024 · In an ambitious nationwide campaign dubbed, “Update Token Meter Yako”, Kenya Power requires all token meters to be updated before an August 31st, 2024 deadline, after which the meters won’t accept any new prepaid tokens. 8. You purchase electricity tokens and load them into your meter. Region Name Contact Email Address Contact Phone Number Central Office SAPSRMHD@KPLC. Oct 21, 2021 · KPLC prepaid meters installation. Kenya Power has introduced a service, under the *977# USSD code, that will enable its prepaid and postpaid customers to manage their bills. The electricity distributor says the upgrade targets all prepaid meter devices that use the Standard Transfer Specification, a universal method designed to transfer KPLC prepaid tokens meter. A KPLC token is a 20-digit number allocated to one’s account number depending on the purchasing amount whereby the higher the amount, the higher the token units. This is not a futuristic fantasy but a present-day reality for millions in Kenya, thanks to the innovative partnership between Kenya Power and Lighting Company (KPLC) and M-Pesa. Enter amount you intend to spend and click send. Domestic Customers Application Procedure. How to check the KPLC meter registration name via SMS? To check if your account is registered under the KPLC upgraded bill system INCMS, send the first part of your account number (without the -01) to 95551, preceded by the word status. Enter the amount and then press OK. A Step-by-Step Guide on How Buy Kenya Power Prepaid Tokens Through M-Pesa /Equitel / Coop Bank. The meter will show a confirmation message that the reset process is complete. Once a customer receives an SMS to update their meters from Kenya Power, they will follow the two steps: 1. Customers will start receiving the updates notification today June 12 from the Kenya Power. 1. Enter your Mpesa Jun 13, 2024 · You will first receive two codes from Kenya Power that you will use to reset and update your prepaid token meter. A confirmation message will come in from M-PESA and then the token from KPLC shows all the transaction details. Mar 4, 2023 · Often Kenya Power schedules their employees to visit the customers and handle the issue at the meter location. These will be a reset and an update code. It is either on the top or side of the meter or feeder. Create a pin that you will use to transact. KPLC will send two 20-digit codes: a reset code and an update code. Application. You will be provided with an Application Reference Number instantly. Customer Service. They will receive two codes via SMS from Kenya Power when they purchase tokens which will be a reset Code and an update Code. Hence, you should never expect the system to automatically update your meter token. Maybe you have been wondering how do I know my token meter number without visiting the KPLC Station. Kenya Power offers a convenient USSD code solution, eliminating the need for a smartphone or internet connection. To update their meters, customers will key in two codes sent to them via SMS by Kenya Power in the correct sequence. However, this is optional. When the meters are scheduled for, the reset codes and update codes are issued for each meter on the next token purchased by each meter user. KPLC CIU Meter Not Connecting. Retrieving your last three tokens is as easy as dialing *977# and following a few simple steps. How to check KPLC token balance online. Getting Electricity. kplc. Enter the reset code . Below is a step-by-step guideline on how to activate a new KPLC token for the first time. 6. A well-functioning meter is integral to the recovery of consumption costs and the avoidance of the ramifications of the electricity theft. Reset if tripped. Beyond delivering electricity, the company provides essential services such as billing, metering, and customer support, contributing to the nation's progress and development. 97771 or 0703 070 707 | 0732 170 170. Attempt to plug the CIU into a neighbor's house to determine if the CIU itself is faulty. work the same way as the mobile phone’s airtime. CO KPLC prepaid tokens meter. Reconnect and check if resolved. Select ”Enter Business no” and enter 220220. Prepaid Token Re-Allocation Form. Our Telephone Number. Dial 100 and then press enter or # SHENZEN Meter Box. How do I reset my KPLC prepaid meter? To reset your KPLC meter, press 00 followed by # or enter. Well, this is how you go about it: On your mobile phone, dial *483*080*. +254 203201000 A Step-by-Step Guide on How Buy Kenya Power Prepaid Tokens Through M-Pesa /Equitel / Coop Bank. Jun 16, 2022 · How To Buy KPLC Prepaid Tokens. How to Update the Kenya Power Token Meter. 2. ” Key in your first and last name. I. 4. You will need: Jul 16, 2024 · Once your token meter is scheduled for an update, Kenya Power will send you an SMS to alert you and request that you purchase tokens of any amount to receive the two codes. KPLC will visit the site of installation with installation materials. Kenya Power and Lighting Company (KPLC) will send two codes (20-digit numbers) via an SMS that you, our customer, will use to update your prepaid meter. Ensure to indicate your meter number as well as the amount spent to earn the tokens. Feb 2, 2018 · To purchase tokens via mobile money: M-PESA. KPLC has incorporated various methods of buying tokens for convenience. Avoid pulling out wires connecting your token meter to the sub power Jun 12, 2024 · KPLC prepaid tokens meter. Dec 6, 2023 · 95 Likes, TikTok video from Johwatech Electrical Cont Ltd (@johwatechelectricalltd): “#Flashback WATCH HOW TO ACTIVATE KPLC prepaid energy meter INHEMETER model. In-order to buy KPLC tokens, you are required to submit your 11-digit KPLC meter account number. This is a special video regarding the INHEMETER Prepaid energy meter, Kindly Watch this v Apr 5, 2021 · Click on My Bill/My Token tab which will direct you to the page whereby you will be required to input your Account Reference or Meter Number. Board of Directors. Enter your Airtel Money PIN. In case this does not fail to solve the issue and your meters is still showing blank, see How to recharge tokens on a token Meter that goes off when tokens are over; Note. And all you must do is check the number written on these devices. May 13, 2024 · In Kenya, Kenya Power and Lighting Company (KPLC) manages electricity distribution. Dec 25, 2019 · Show one how to silence the token sound Jun 13, 2024 · KPLC prepaid token. Avoid pulling out wires connecting your token meter to the sub power Oct 23, 2022 · One is when you purchase tokens via M-Pesa and the 14-digit token number delays. When the KPLC CIU meters fail to connect, try these solutions: Ensure the meter is correctly plugged into the socket and powered. - This could be that reset codes and update codes were already produced hence the meter cannot accept the tokens unless the meter is Updated with the reset codes and update codes - Common mistake, not keying in the correct token number digits Note: Remember the meter update process is FREE of charge. ke, submit with the applicable documents . Select ”Pay Bil” 3. In Kenya, when we talk about electricity, the first name that often comes to mind is the Kenya Power and Lighting Company (KPLC). You must provide your name, ID number, phone number, meter number, amount paid, date of payment, transaction reference, and agent used. The Universal Tamper code helps you to unlock KPLC token meter. About Kenya Power. Kenya Power Regions. They will be required to key the codes to their meter following the steps indicated in the SMS before loading the new token," Siror said. The exercise is basically a meter software update process aimed at… Feb 12, 2024 · Advanced Features: Prepaid and Postpaid Power Meters. Another way to retrieve your last 3 purchased KPLC tokens is by using the below short code. All Kenya Power and Lighting Company meters come labelled with account numbers, including the feeder. Before we dive into the details of purchasing KPLC tokens through M-PESA, let's clarify what KPLC tokens are and the significance of prepaid meters. Jun 15, 2024 · There is a form for Postpaid Reallocatio& Refund form for those with Post paid meters. Go to your Mpesa menu and select ”Lipa na M-PESA” 2. KE 0711031344/+254203201344 0711031348/+254203201348 0711031328/+254203201328 Coast SAPSRMHDCT@KPLC. If the issue persists, contact Kenya Power for professional assistance. Corporate Profile. You can choose to use any of these ways to purchase electricity units: KPLC agents. Photo: @KenyaPower_Care Source: UGC How to top up your electricity tokens. Like share and SUBSCRIBE. Apply online by login to https://selfservice. Sep 10, 2020 · If you have done this correctly,you will instantly see the readings on your token meter appear. Here is how to go about it: Visit the KPLC website kplc. KE +254714 892550, +254714 892551 ext 230/166/163 Mt Kenya SAPSRMHDMK@KPLC. Mar 1, 2018 · For support on using the e-procurement system, contact us. KPLC generates a twenty-digit number as the token. Now that you have the token number follow these simple instructions to load your KPLC prepaid token. Select register. Aug 26, 2020 · The "REJECTED" message typically means that the token wasn't issued for your specific meter number. This code will open up a world of possibilities for Airtel Money users, providing access to various services and transactions. Kenya Power and Lighting Company (KPLC) is currently in the process of updating all pre-paid token meters before the global deadline that is 31st August, 2024. The reset codes and update codes will be loaded in the same way the unit tokens are loaded in the meters. Enter the name of your business. Electricity billing in Kenya has improved . Dec 14, 2023 · Understanding KPLC Meter Connection Issues The Role of KPLC and the CIU System. Faulty Components: Substandard or counterfeit meter components. KPLC also notes that you can use the USSD code *977#, visit their banking halls or call them on 97771. As soon as you exhaust the tokens, the electricity to your building is disconnected until you recharge again. As the customer uses electricity, his/her credit balance is reduced each day until the units are exhausted prompting the customer to top it up. The tamper code is a 20-digit number configuring your meter by clearing it from tamper mode. Self-Service Portal. People purchase electricity tokens from the KPLC, a 20-digit encrypted numeric code that transfers credit to the prepaid meter, allowing you to consume 2. Once removed, the meter is restored to its operable state, and you can enter your token. Feb 15, 2021 · A customer purchases electricity token and credit units to his meter by typing a given code on the meter’s customer interface unit screen. Jul 1, 2024 · This article focuses on how to update your Kenya Power prepaid token meter. [File, Standard] Kenya Power has announced to millions of Kenyans who rely on prepaid meters for electricity that they will need to update their token meters by August 31. (Courtesy) Accidentally purchasing prepaid tokens for the wrong KPLC meter number can be a stressful experience. KPLC will then generate a prepaid token number valid for your meter and send via SMS. . Management Team. Jul 15, 2024 · The Kenya Power and Lighting Company, KPLC, has told Customers to update their prepaid token meters countrywide ahead of a global mandate to overhaul the token vending system. Worriless because we got Jun 27, 2018 · With the recent upgrade of the Kenya Power Customer Management System, electricity consumers all over the country have a reason to smile. Jan 4, 2024 · Imagine living where paying your electricity bill is as easy as sending a text message. 4 million prepaid meters. The operation mechanism is quite simple. Connect the C. wn tk fx rg ol sn vd di do gz