Nhs patient transport telephone number cumbria. Patient Transport Service is...

Nhs patient transport telephone number cumbria. Patient Transport Service is run by the North East Ambulance Service (NEAS). Please contact the NHS Patient Transport Advice Centre as soon as you get confirmation of your medical appointment. Contact us now to get a fast quote on medical repatriation or private event medical cover. nhs. By Patient Transport Service This service helps eligible patients get to and from hospital appointments. Non-Emergency Patient Transport Service (NEPTS) The Welsh Ambulance Services NHS Trust provide a Non-Emergency Patient Transport Service for patients across Wales who are unable, for medical reasons, to make their own way to and from their hospital appointments. Nov 26, 2025 · The patient transport service team take patients who are frail or need specialist assistance to and from appointments at hospitals, treatment centres and other similar facilities. Feb 23, 2024 · What is the patient transport service (PTS)? Our non-emergency patient transport service plays a key role in patient care providing just under 1 million patients journeys each year across the West Midlands and Cheshire. Before you ring please make sure you have a pen and paper, your NHS number and your appointment details available. Jul 9, 2025 · Scottish Ambulance Patient Transport Service If you are medically unfit to travel, you should contact the Scottish Ambulance Patient Transport Service. In an emergency always ring 999 for an NHS Emergency Ambulance Service. You can also ask your GP or carer to ask for transport on your behalf. A GP is approached by a patient for help quitting smoking. Patient Transport is a service provided by G4S on behalf of the NHS Integrated Care Board across Kent and Medway. When you call 999 […] We would like to show you a description here but the site won’t allow us. It’s provided by the North West Ambulance Service. The aim of NEPT services, which are provided by West Midlands Ambulance Service University NHS Foundation Trust, is to provide eligible patients with The eligibility criteria clarify which types of patient need should be met by NHS-funded non-emergency patient transport. This includes patients who are: coming into hospital as an inpatient coming to hospital for a day case Patient Transport Service (PTS) is a non-emergency service for people who may need special support getting to and from their healthcare appointments. Ring Laura for more details on 07779 415644 See below!! The North West Ambulance Service NHS Trust (NWAS) is now managing the Patient Transport Service in Lancashire. We provide Patient Transport Services in Lancashire, Greater Manchester, Merseyside and Cumbria and we have four Contact and Control centres in Preston, Carlisle, Oldham and Chester. You can book ambulance transport directly via a specialist Scottish Ambulance Service contact centre in Glasgow, where you will be able to talk to specially trained staff and request ambulance transport to and from your healthcare appointment. We are dedicated to ensuring safe and comfortable patient transport services, with a team of skilled professionals who prioritize patient care above all else. We provide non-emergency Patient Transport Service (PTS) for eligible patients in Cumbria, Greater Manchester, Lancashire and Merseyside. If you require transport to your hospital appointment, please call the contact centre on 0191 2648870. If you require an escort or assistance dog Non-emergency hospital transport for patients Who can use hospital transport Patients with medical conditions that prevent them from using other transport and who do not have relatives or friends who can help them can use hospital transport. In an emergency dial 999 immediately or for non-urgent medical advice call NHS 111. For general queries call 0344 811 8111 To talk to us about an appointment call 0344 811 8118 from 8am to 4:30pm, Monday to Friday. These will help us provide the most appropriate transport to meet your needs and not restrict your access to PTS. contactus@nhs. You will need your NHS number, which is available from your GP or clinic. Entitlement to transport can depend on your specific requirements, medical condition and mobility. To find out if you’re eligible, contact the local booking centre on 01228 403031. Read the full transcript of the Patient Transport Service film here Patient Transport Service (PTS) is a non-emergency service for people who may need special support getting to and from their healthcare appointments. Please do not email any patient-identifiable information. We appreciate that going to hospital can be a worry, and it is really important to us to Why we have a Patient Charter This Patient Charter explains your rights and responsibilities when you use the Patient Transport Services (PTS) of the North West Ambulance Service NHS Trust (NWAS). Our patient transport service (PTS) is a non-emergency service for people who need special support getting to and from their healthcare appointments. Visit the Scottish Ambulance Service website for information on how to request patient transport. Patient Transport Services What are non-emergency Patient Transport Services (PTS)? Non-emergency patient transport services, known as PTS, are typified by the non-urgent, planned, transportation of patients with a medical need for transport to and from a premises providing NHS healthcare and between NHS healthcare providers. Coventry and Warwickshire Find out more about the patient transport service contracts we provide in Coventry and Warwickshire and book a journey. When you contact us make sure you have your NHS number at the ready – you can get this from your GP or clinic. The Welsh Ambulance Services NHS Trust provide a Non-Emergency Patient Transport Service for patients across Wales who are unable, for medical reasons, to make their own way to and from their hospital appointments. To find out if you are eligible please contact the local booking centre and they will ask you some questions about your needs. If you have any concerns, queries or require support please contact: Email: pals@ncic. Our role as an ICB is to join up health and care services, improve people's health and wellbeing, and make sure everyone has the same access to services and gets the same outcomes from treatment. , for patients registered with a North Cumbria CCG GP). The Non-Emergency Patient Transport Service is for patients across Wales who are unable for medical reasons, to make their own way to and from their hospital appointments. There are some booking centres who do this on behalf of the hospitals and clinics. Official information from NHS about Cumbria Ambulance Service Hq including contact details, directions, opening hours and service/treatment details Award-winning & NHS-approved private ambulance hire UK & Europe. Patient Transport Service (PTS) is a non-emergency service for people who may need special support getting to and from their healthcare appointments. It is designed to support you if your medical or physical condition means you cannot use public transport, get a lift, or drive yourself to, and from, your NHS appointment. Mar 31, 2020 · The non-emergency patient transport service is for people, due to their mobility needs or medical condition, are unable to travel safely by other means. They’ll ask you some simple questions about your medical condition and mobility. To contact a specific service, see our services directory. If you would prefer to talk to someone who is not involved in your care or are unsure who to talk to, you can contact the Patient Advice and Liaison Service (PALS) on However sometimes travel conditions, distance and accommodating other patients can affect the daily running of the service. NHS Non Emergency Patient Transport (NEPTS) The Welsh Ambulance Services University NHS Trust provides a Non-Emergency Patient Transport Service for patients across Wales who are unable, for medical reasons, to make their own way to and from their hospital appointments. Useful Links Support With Please refrain from calling the PTS Booking number with issues related to your Online account. You can also find contact information on our services pages. 45pm, excluding bank holidays. This line is open Monday - Friday, 8am - 6pm To cancel a booking If you need to cancel an appointment for the next working day call 0300 111 0247. To find out if you’re eligible, contact the local booking centre on 08000 323240. There’s also information for visitors so you know what to expect and can help us to keep our hospitals safe. Please note, the cost of calling 0300 numbers is the same as calling a standard landline number. This service is for patients unable to get to or from hospital due to physical or medical conditions. Any patient who would like advice on patient transport can contact NHS Cumbria’s Patient Advice and Liaison Service (PALS) on 0300 123 9006 and leave a message for someone to call them back. Talking Therapies You can find all the contact information for Lancashire and South Cumbria Talking Therapies on this Welcome to SCAS Patient Hub Please enter your NHS number and date of birth to login: NHS Patient Transport Fund Overview Grants for groups to provide patient transport to COVID-19 vaccination hubs in North Cumbria CCG area (i. At North West Ambulance Service, we’re emergency responders, patient transport providers and NHS 111 urgent care and advice givers. On this page you can find out what it’s like to be a patient in our hospitals. This service is subsidised by Cumbria County Council so you will only have a small charge to pay. uk Cumberland Infirmary office: 01228 814008 West Cumberland Hospital office: 01946 523818 Freephone: 0800 633 5547 Write to: PALS, Cumberland Infirmary, Newtown Road If you are a renal dialysis or cancer patient, please call 0800 028 9224. Patient Transport Service (PTS) - North West Ambulance Service (NWAS) Description Patient Transport Service (PTS) is a non-emergency service for people who may need special support getting to and from their healthcare appointments. One query to search Contracts Finder, Find a Tender, Public Contracts Scotland, Sell2Wales. If you’re not eligible for the service we’ll let you know about alternative transport options as well as information on how to get help with travel costs. Patient transport services If the patient requires transport for any subsequent follow-up appointments, it is normally the clinic that will arrange this. Please speak to your family doctor at least seven days before your hospital appointment. When you telephone, we will ask you some simple questions to check if you are eligible. Jan 3, 2023 · These volunteers are available to transport patients who do not need help getting in and out of a car thereby freeing up the larger transport vehicles and their crews to assist the less abled. Jul 1, 2020 · Hospital transport available There are a number of options available for patients who are unable to drive people to a hospital either as a patient or for an appointment. Patient transport and help with travel costs There are schemes available to support you with your journey to hospital. Official information from NHS about Cumberland Infirmary including contact details, directions, opening hours and service/treatment details Official information from NHS about Cumbria Ambulance Service Hq including contact details, directions, opening hours and service/treatment details PALS provide information and advice about NHS services; advise and support patients, families and carers; listen to your concerns and help sort out problems. The Non-Emergency Patient Transport Service (NEPTS) is for patients across Wales who are unable for medical reasons, to make their own way to and from their hospital appointments. For certain services (inpatients, endoscopy, two-week wait referrals), the hours are 8am to 5pm. Our centralised web booking system is available 24/7 and provides a number of benefits to users including the ability to make a Information, resources and support around persistent physical symptoms for patients and healthcare professionals in Cumbria and beyond. Was this page helpful? You can contact us in a number of ways. Find out if you’re eligible for patient transport Contact our team to find out if you or your family member is eligible for patient transport. Dec 24, 2025 · North West Ambulance Service (NWAS) - Patient Transport Service (PTS) Description Non-emergency Patient Transport Service (PTS) for eligible patients in Cumbria, Greater Manchester, Lancashire and Merseyside. May 31, 2022 · This document give patients and the wider public clear expectations on who is eligible for transport and to ensure that where relevant they have appropriate access to transport. This service is provided to patients in Cumbria, Lancashire, Greater Manchester, and Merseyside. General enquiries For patients living in Cumbria, Lancashire or Merseyside: Freephone 0800 032 3240 (free from landline telephones only) Renal dialysis and cancer patients For patients living in Cumbria, Lancashire or Merseyside: Freephone 0800 028 9224 Further information is available on the Renal Patient Transport Service is a non-emergency service for people who may need special support getting to and from their healthcare appointments. It is for Integrated Care Boards and their partners (including acute trusts, primary care providers and other referrers to NEPTS) to: Mar 2, 2026 · The paramedic uses NHS Service Finder to contact a local Falls Prevention Team and refer the patient, then finds contact details for the patient's own GP and uses the non-public number to telephone directly and update them on the incident and the referral. Nov 5, 2024 · If you feel that you need to request ambulance transport, the patient transport service can be booked by you, your GP, hospital staff or a dedicated call centre. NHS 111 Get in touch Contact us Compliments Freedom of Information Defibrillators Press Office Visiting our sites Police Portal Sitemap Search Get involved CPR and Defibrillator Training Governor Zone Login Our Volunteers Patient and Public Engagement Become a member Campaigns and Events Community Feedback Forum Our Staff Awards Annual Members Getting to hospital for your appointment If you have a medical need or have limited mobility you can request transport to and from your healthcare appointment by phoning 0300 123 1236 (Charged at local rates from landlines and mobiles) If you are hard of hearing, deaf or speech impaired, you can contact the Service through Text Relay on: 18001-0300 123 1236. This can often be found on correspondence from your GP or hospital, you can also request it from your doctor’s surgery. Do you think we have done something well, or do you have suggestions on how we could do something differently? Our patient transport service supports NHS patients with non-emergency patient transport services and the necessary special support they may require in attending healthcare appointments. Guidance on the free non-emergency patient transport service for patients who have a specific medical need and are attending healthcare services. Find patient advice and liaison services (PALS) near you on the NHS website. Information and advice on health conditions, symptoms, healthy living, medicines and how to get help can be found at nhs. Sep 20, 2024 · North East Ambulance Service (NEAS) provide ambulances in emergency situations across the North East. Tell us about your mobility and any other needs you have, such as sight or hearing difficulties, learning disabilities or any medical conditions that affect how you travel. The number to call is: 0300 123 1236 Text Relay on 18001 03001231236 – for anyone hard of hearing Any patient who would like advice on patient transport can contact NHS Cumbria’s Patient Advice and Liaison Service (PALS) on 0300 123 9006 and leave a message for someone to call them back. There are a number of ways you can contact NHS Lancashire and South Cumbria Integrated Care Board. Help with travel costs To get help with travel costs, you need to meet 3 conditions: Find essential patient information at Cumbria Health, including appointment scheduling, service details, and patient care guidelines to ensure you receive the best healthcare. Patients in Sunderland/Wearside and South Tyneside should contact Patient Transport Services contact centre on 0191 2151515 to make or amend a booking. Patients normally arrange their own transport to hospital but you may not feel fit enough to come to hospital by private or public transport. It is a vital resource to help those patients who rely on the service and it should not be used by those without a medical need. LANX Private Ambulance Service provides non-emergency transport for NHS, private sector and local councils. Non-emergency patient transport (NEPT) services play an important role in helping eligible patients travel to, and from, healthcare services where they have a medical need for ambulance transport or require the support of patient transport staff. We appreciate that going to hospital can be a worry, and it is really important to us to Welcome to the NHS Lancashire and South Cumbria Integrated Care Board (ICB) website. e. We employ approximately 800 Staff, 150 call takers, controllers and planners, have around 320 Volunteer car drivers and operate over 320 vehicles. The Non-Emergency Patient Transport Service (NEPTS) provides non-emergency patient transport for eligible people who are unable to use public or other transport due to their medical condition getting them safely and comfortably to hospital or other healthcare centres. For many years, WMAS has provided the Non-Emergency Patient Transport Service (PTS) covering Coventry and Warwickshire. Feedback on patient transport Fill in this short survey to give us your feedback on using the patient transport service Contact Patient Transport Phone: 020 3299 8000 We answer this number Monday to Friday, 9am to 4. Our contact centre staff should have provided you with the following contact numbers: NHS low income scheme help with healthcare travel costs – 0300 330 1343 Citizens Advice Bureau – 0800 144 88 48 There are also many organisations Why we have a Patient Charter This Patient Charter explains your rights and responsibilities when you use the Patient Transport Services (PTS) of the North West Ambulance Service NHS Trust (NWAS). It provides pre-planned non-emergency transport for patients who have a medical condition that would prevent them from travelling to a treatment centre by any other means, or who require the skills of an ambulance care assistant during the journey. Managing your booking Please have your NHS number to hand. Helping patients attend their important medical appointments We provide a safe and reliable non-emergency transport service for patients who need medical or clinical support to get to and from their appointments. We are proud to continue to work in partnership with the North West Ambulance Service NHS Trust in providing this service Transporting over 3000 patients a month, covering Lancashire, Cumbria, Kendal If you would like to contact NHS Lancashire and South Cumbria Integrated Care Board you can do so by calling 0300 373 3550, emailing lscicb. This number should NOT be used to contact us in an emergency. Designed by a team hosted within the University of Trust headquarters reception telephone: 01772 695 300 If you wish to contact a service about appointments or enquiries, please use the contact details provided on any communication you have received or use our service finder. Please call the number on your appointment letter if you have a question or need to change or cancel. We operate a regional booking system which allows us to deliver a standardised and efficient service to our users and patients. Make sure to answer their questions as accurately as possible. To make a PTS booking please use the relevant telephone number for your area, shown below. Patient Transport Service is a non-emergency service for people who may need special support getting to and from their healthcare appointments. Ask the booking centre for details of the arrangements in your local area. As well as our dedicated operational staff, a large number of journeys where patients are able to travel by car are carried out by our dedicated team of Volunteer Car Drivers. If you think you might be eligible to receive non-emergency patient transport, please get in touch with the BNSSG PTH as soon as you get confirmation of your medical appointment on the number below. Before you ask for NHS transport please consider other ways to get to your appointment such as: using your own car asking a friend using local transport. They also run the: Accident & Emergency 999 service, NHS 111 service and patient ambulance transport to get you to a clinic. If you ever need to use our service, we hope you find the information contained within this Charter helpful. Pick which department might be best for you to contact. We provide the service for patients in Cumbria, Lancashire, Greater Manchester and Merseyside. You can also contact the relevant patient transport service provider to make your own booking. net, or via the contact us form below. Jan 26, 2026 · If you have a medical need or limited mobility, you can ask for transport to and from your appointment. Information about EMED Patient Care, providing non-emergency patient transport services to eligible patients living in Cambridgeshire, Peterborough and Royston. Help with travel costs To get help with travel costs, you need to meet 3 conditions: The Online Practice Assessment Record and Evaluation (PARE) has been funded by Health Education England (Northwest and York and Humber) since 2013 as both the definitive healthcare practice placement quality monitoring tool, and as a means of shaping information technology integration and development across healthcare practice learning. Travel Costs If you travel to hospital by other forms of transport, you may be entitled to get help with your costs. Mar 10, 2026 · Patient transport (non-emergency) If you need medical support or assistance with travelling to or from a hospital or clinic you may be eligible for NHS funded patient transport on health grounds. Read more about the Healthcare Travel Costs Scheme (HTCS), including who's eligible, what the conditions are and how to make a claim. Oct 16, 2023 · There is a voluntary transport service in Sedbergh which will arrange for volunteer drivers to transport you in their own vehicles to the GP surgery, hospital, hair appointments etc. . Please contact the Non-emergency Patient Transport Service direct via the telephone number listed on the NHS East of England Ambulance Service Trust website. You need the skills or support of patient transport staff before/on/after the journey. Claiming for hospital transport costs You may be able to claim for the cost of transport to hospital through the Healthcare Travel Costs Scheme (HTCS) if you're referred for specialist NHS treatment or tests. Patient transport service is a non emergency service for people who may need special support getting to and from their healthcare appointments. If you have requested patient transport but were deemed ineligible, it is important to us that you are signposted to local alternative transport providers. Patient Transport is a vital resource for those that need it. Patient, Advice & Liaison Service (PALS) At this time we are operating a telephone, email and text service for patients and carers. Which hospitals are covered? The free tender search engine for public procurement notices. uk. The Patient Transport Service (PTS) is operated by North West Ambulance Service (NWAS) and provides non-emergency transport to and from the hospital. eurt mtmzs lmjsxjb kswsjbx fixtrhej cruxijuj pddl npihp mxjv qoxyy