Xfinity internet customer service. Aug 30, 2023 · Comcast has horrific customer service.


Xfinity internet customer service com and click on billing. $60/mo. There are a variety of ways to get in touch with a Comcast specialist. That may be waived since you were part of the ACP program, but the internet essentials team will be able to provide those specifics and eligibility. If you do prefer to call us, you can reach our customer service at 1-800-934-6489. Xfinity doens’t require a contract for most plans, so it’s a good month-to-month option. We are here to assist you with billing, technical support, account management or any other questions or concerns you have. , so chances are good that you’re in an Xfinity service area. If you prefer to speak over the phone you can call us at 1-800-Xfinity (800-934-6489). Seasonal Xfinity internet service (email only): $8. With the service, which handles Xfinity internet and billing department questions, you don’t have to spend hours on hold waiting for an agent. Discover how to optimize your Internet speed and troubleshoot connectivity issues. Login to your account at xfinity. Get the most out of Xfinity from Comcast by signing in to your account. . Right now, get an Unlimited line included for a year with your 300 Mbps or faster Xfinity Internet plan. 95/mo.   The link t May 31, 2024 · Customer service is a great reason for leaving xfinity. Looking to change or cancel NOW Internet? Feb 29, 2024 · At my current address, I have had Comcast Internet since 2013. I would like to take a closer look at your modem issues and see what we can do to get this corrected. Not to mention, yesterday in attempt to negotiate a new deal, the lack of communication and terrible customer care over the phone with a Xfinity agent prompted us to Get the most out of your service, troubleshoot issues, even watch help videos. I established an Internet service account with Xfinity to commence on October 17, 2023, the date I moved into a Jul 2, 2024 · Thank you for your feedback, user_tqaslp. Xfinity also offers a prepaid internet plan, but it’s slow, pricey, and requires a modem purchase—not a great deal. Xfinity phone number: Call 1-800-934-6489 for Xfinity customer service. Self Protection: Installation, taxes, and fees extra and subject to change. Customer Care Comcast Customer Care is available by… Visiting xfinity. Jun 29, 2023 · Customer Service. Taxes extra. Nov 26, 2024 · Call the Main Customer Service Number. I would like to cancel my tv cable services and keep my internet services. Xfinity also Jan 16, 2025 · To speak with a live agent at Xfinity over the phone, you can call their customer service number: 1-800-XFINITY (1-800-934-6489). Check out the savings calculator to see what you can save when you switch to Xfinity Mobile. The best times to call are typically early in the morning or later in the evening when call volumes tend to be lower. Need immediate assistance, reach out. Easily activate your services and connect in your new home on the day of your move with the Xfinity app. As a Xfinity Internet customer, you can also try Xfinity Mobile for a year. If you’re an Xfinity Internet customer whose ready to . You may qualify for Internet Essentials if you live in an area where Xfinity Internet service is available and meet these eligibility requirements: Participate in qualifying assistance programs Including the National School Lunch Program, housing assistance, Medicaid, and SNAP. Nov 25, 2024 · You can always reach customer support by calling 1-800-XFINITY (800-934-6489), however our team of experts are also here to provide support for your account concerns as well, and we would love to help you out. to change. NOW Internet is a new prepaid high-speed home internet option backed by the reliable Xfinity network to give you a consistent connection at a great value. 4 days ago · Value-wise, Xfinity internet is worth the money. Xfinity Internet is available to Xfinity customers with a compatible Xfinity Gateway. This number is available 24 hours a day, 7 days a week, so you can reach out whenever it’s convenient for you. The Comcast-owned brand offers several high-speed internet and TV plans so you can watch your favorite shows on your Google Feb 19, 2025 · Plan variety and flexibility: No one wants to pay for slow or spotty internet service, so we rigorously test how reliable a provider’s service is to help you pick the best internet service plan. Or, you can send a letter with your first and last name, service address, account number, and phone number to: Comcast Cable ATTN: Service Change Requests 1701 JFK Blvd. I don't need to pay to get frustrated. Pay your Xfinity bill anytime, on any device. Replies This article provides helpful information about Xfinity features, billing, and rental equipment when canceling Xfinity services. The most straightforward way to reach Xfinity is by calling their main customer service number at 1-800-XFINITY (1-800-934-6489). Dec 11, 2022 · Program to lower my monthly bill and amnesy, to forgive the past due balance, explained the xfinty website says If a customer qualifies and enrolls in ACP with Comcast, the 90-day and outstanding debt eligibility restrictions do not apply for the duration of ACP, I was transferred to customer service and after being transferred to billing and Aug 30, 2023 · Comcast has horrific customer service. If you prefer speaking with a representative directly, you can call Xfinity’s customer service hotline at 1-800-XFINITY (1-800-934-6489). among others; Have not had Xfinity internet within the last 90 days; Have no outstanding debt on any Comcast account that is less than one year old Aug 28, 2024 · Find a local contact number. 2. Power for Cable TV Service Customer Satisfaction in the North Central Region. Learn how to manage your upcoming appointment. Dec 11, 2024 · Xfinity is a Comcast brand, and that says more than enough about its customer service for many people. Find various ways to contact Xfinity customer service and get real-time assistance with your billing inquiries, service upgrades, equipment and subscriptions. Whether you're facing billing issues or need assistance with upgrades, we've got you covered. Customer support & care: (800) 741-4141 Dec 9, 2021 · @user_8b556c Hello and thank you for reaching out over our Xfinity Community Forum. Xfinity is popular for Professional Services, Internet Service Providers, Home Services. 1 Oct 7, 2021 · We would be more than happy to help with any questions/concerns you may have. Learn how to make a Prepaid refill payment on xfinityprepaid. com, or the Outage Map. Xfinity Internet and Xfinity Mobile customers access to Xfinity WiFi hotspots included, others only with NOW WiFi Pass unless special conditions apply. 4 days ago · If you need short-term internet service, Xfinity’s NOW Internet service offers identical performance and flexible pricing. Prefer to speak to someone over the phone? For fast service, connect with one of our specialists at 1 (888) 936-4968. st/35Dr7MH. 93 on a scale of 1 to 5 across four major categories: affordability, performance, value and customer satisfaction. You can call 1-800-COMCAST (1-800-266-2278) and follow the automated prompts to speak with a customer service representative. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. And if you have X1 TV, just press the A button or say "Help" into your Voice Remote. Xfinity Mobile Phone Number. Your price and speed will depend on the Xfinity service region you reside in; Xfinity’s TV plans vary based on your region as well, but channels generally range from 10 to 185+ with prices starting around $20/mo. Check Xfinity availability at your address and customize your plan. In some areas, it’s the only cable TV and internet service you can get. Get status information for devices & tips on troubleshooting. To sign up for Xfinity Mobile, you’ll need to have Xfinity Internet. Pay your bill, get support, or connect with an agent with Xfinity Assistant. Xfinity customers were also satisfied with their Xfinity internet speeds. S. The rating indicates that most customers are generally dissatisfied. But the cost for cable and internet service plus the device fees monthly have gotten to high. Check for potential outages in your area that may be affecting your Xfinity Internet, TV, or phone services. Mar 18, 2025 · “My parents had Xfinity Internet, and there were no problems,” said Chantel Buchi, an Xfinity customer in Salt Lake City. Learn how to pay your bill, troubleshoot issues, set up appointments and more with Xfinity. Online Chat Support Additionally, Xfinity customers can bundle internet and mobile plans or internet and TV service for added convenience and savings. Power’s 2024 U. Internet service is overpriced and low quality with interruptions of roughly a Apr 7, 2022 · Are not an existing Xfinity Internet customer and have not subscribed to Xfinity Internet within the last 90 days. Jan 5, 2022 · Thank you for choosing to work with us here online for account support. Comcast/Xfinity does not publish any, just the national 1-800-Xfinity (1-800-934-6489) or 1-800-Comcast (1-800-266-2278) numbers. Offer ends 3 2 days ago · Customer service: Xfinity Mobile offers the top customer service and a best-in-class app for full-service MVNOs. It's not just a joke, it's insulting and a mind blowing experience just trying to speak with a live agent. We’ve reviewed a lot of internet providers over the years, and we can say that Xfinity brings the whole package to the table with its selection of internet plans, stellar customer service, super-fast internet speeds, and surprisingly cheap internet bundles. While Xfinity may have a couple of additional fees and some contract stipulations for You can visit a local Xfinity Store to cancel your Xfinity service in person. Pricing subject to change. Here are the detailed steps to direct message us: • Click "Sign In" if necessary Dec 20, 2022 · Xfinity’s callback service lets you schedule a time to speak to a Xfinity customer service agent. On the one hand, you have reliable service, with the option for unlimited data if you want it. Dec 17, 2024 · The "To:" line prompts you to "Type the name of a person". Enjoy entertainment your way with great deals on Xfinity by Comcast. At a Comcast Service Center, you can pay your bill, manage your account, or subscribe to additional services. We take pride in our products, which is why we offer a 30-day money-back guarantee for Xfinity TV, Internet, Pro Protection, and Voice services, and a 14-day money-back guarantee for Xfinity Mobile services and devices. On average, there are 3 days per week that have outages during working hours (9 am – 6 pm) and I work from home. Type your message in the text area near the bottom of the window. 33. com; Downloading the “XFINITY” app from the Android or iOS app store; Clicking the “Message” button on the XFINITY Facebook page Nov 29, 2023 · Is your comment also related to Xfinity Prepaid Internet? If so, please call our Prepaid department directly at 1-855-75-PREPAID (1-855-757-7372). From the More tab in the Xfinity Home app, click Chat with an Agent. Text 266-278 to chat with Xfinity Assistant. You may have to enter a lot of personal information to get connected, including your ZIP code. 00/mo. This number is available 24/7 and connects you with a representative who can assist with a wide range of questions or concerns. Visit My Account online or download the Xfinity App, the choice is yours. (Sadly, introverts, there’s no Comcast Xfinity email to reach customer support—although you can reach them through text or social media if you prefer 2 days ago · Comcast Internet Service has Flex 4K streaming and hotspot services. Customer support is available through online chat and the Xfinity Mobile support and customer service website. Our team is here to help. By dialing 1-800-XFINITY (1-800-934-6489), you’ll be connected to a representative who can help address your concerns. Knowing how to call Comcast customer service can make resolving issues with your internet, TV, or other services much simpler. Jan 2, 2025 · Xfinity is a cable internet provider that is widely available throughout the U. Xfinity Internet and Xfinity Home: $75 per month (first 24 months w/ no term agreement) Download speeds up to 10 Gbps; Customizable system with Xfinity smart home devices; Xfinity app or Xfinity Home app integration; 24/7 video recording and monitoring; Xfinity Internet, TV, and Xfinity Voice: $65 per month (first 24 months w/ no term agreement) Jan 19, 2024 · Season Xfinity TV service: $8. Xfinity and its parent company, Comcast, have improved their reputation for customer service, though some reviewers are still critical. Customer Service. Give your connectivity a boost Get internet and save on your bill when you add Xfinity Mobile on the most reliable 5G network. Xfinity is available almost everywhere in the US. Feb 12, 2025 · Our contact number is 1-800-COMCAST (1-800-266-2278), but we would be happy to work with you on this issue right here! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Nevertheless, speaking with a live representative is usually possible. It’s worth noting there is a $20 price increase in the second year, but this is fairly common in the industry. Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Mar 4, 2021 · If you’re considering a TV service, and have Xfinity internet available, look no further than the X1 bundle. Contact Customer Service at (800) 391-3000. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. Visit your IL Xfinity Store by Comcast at 6244 Mulford Village Drive. As good as the tv service and internet is, I'll definately be cutting the cord very soon. Stream, work, game, and learn with Xfinity Internet today! Aug 30, 2023 · Comcast Xfinity’s customer service number is 1-800-XFINITY (or 1-800-934-6489). Press Enter to send it. This number is available 24/7 and will connect you with a representative who can assist with a variety of inquiries ranging from billing issues to technical support. Press Enter to send it Dec 2, 2024 · Yes, Xfinity's internet prices go up after the first 12 to 24 months, depending on your plan and area of service. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. Feb 26, 2024 · In 2010, Comcast introduced Xfinity, the brand name for its internet, TV, phone and home security service. A drop-down list appears. D. Find various ways to get help and support for your Xfinity products and services, such as chat, email, phone, app, and more. ISPs don’t rate highly for customer service, and Xfinity is no exception. Xfinity For full functionality of this site it is necessary to enable JavaScript. NOW Mobile is a flexible, affordable, prepaid mobile service backed by the Xfinity network. My two major complaints were the number of outages (snow and wind frequently took out the cables running to my building) and the price hikes that happened when my contracts ended (Xfinity automatically switches you to a month-to-month contract at a higher price, but you can renew your two Mar 8, 2023 · I am a live person and can help you via Forums. Looking to schedule a callback? You can save time with the Xfinity Assistant! Get help now. Act quickly to secure these Xfinity new customer offers. We can take care of everything right here through our platform. You may use our Xfinity Assistant here to chat with a live agent 24/7. If you bundle your internet and mobile phone, it may be possible to get both for around $60 per month. You can also pay your bill via the Xfinity My Account app (Apple and Oct 31, 2020 · Comcast has the worst customer service I have ever experienced. Customer service. , with plans and pricing varying by region. Jul 5, 2024 · Find the fastest way to contact a Xfinity customer service representative by phone or online. Jul 23, 2024 · user_zm3jvo, Thank you for reaching out to Xfinity Support. Learn how to determine Xfinity service availability at your address. To confirm if you’re in an Xfinity service area, check the Xfinity internet coverage map above, talk to Xfinity customer service, or verify Xfinity availability by zip code above. Dec 19, 2023 · Call Comcast Customer Service. Please provide as many details about your experience, questions, or concerns as possi Learn how to apply for the Internet Essentials programs, including what’s offered, what the qualifications are, and the steps for application. Ranked #1 by J. Xfinity Internet req'd. Also, based on reviews, I knew Xfinity was one of the best cable internet providers. 2023. Refresh. com. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Please send a Direct Message with your full name and address. Learn how to sign in to your Xfinity account to pay your bill, manage your features, and more. With a maximum download speed of 150 Mbps and a 10 Mbps maximum upload speed, Connect works best for one- to two-person households that only use the internet for tasks like browsing Facebook or YouTube. Pay online or with the Xfinity app, or discover even more ways to pay with Quick Collect Welcome to our comprehensive guide on how to contact Xfinity Customer Service. Learn how to check for Xfinity service outages using the Xfinity app, xfinity. Xfinity Community Forum. Tracking Id 85fbc475-7b40-4ab1-8bad-4dfed891c515. That's $480 in savings on your Jul 25, 2024 · XFINITY Customer Support 1 (805) 840–2003 Phone Number When you’re navigating the world of cable, internet, and phone services, having a reliable customer support system is crucial. Like with typical prepaid services, you’ll pay to reload your Xfinity prepaid internet access for as long as you want internet service. 2 days ago · I was an Xfinity internet customer for seven years in Salt Lake City, and overall, it got the job done. It’ll cost $30. If you are not already an Xfinity Mobile customer, be sure to bring your latest bill from your current mobile carrier so we can find ways to save you money with Xfinity Mobile. After years of slow to nonexistent internet service via hotspots and satellite, Xfinity arrived in our neighborhood with fiber optic gig-speed hardwired internet directly to our house from the street. I have spent 30 minutes trying to speak with a live agent and continuously get put into an endless loop. Influence-free. Xfinity is a popular internet and cable TV service provider in the US. If you need immediate assistance for account or service-related issues or questions, including about the Affordable Connectivity Program, please call 1-800-Xfinity for Xfinity residential services or 1-800-391-3000 for Comcast Business Services. I transferred my service on 9/28/23 and still cannot get customer service to give me accurate information, such as what is my current account number! I have made numerous calls and is always referred to chat(no help). Mar 14, 2025 · Xfinity deals for new customers. Phone: Comcast’s official customer service number is 800-945-2288, but I called a different number, 800-266-2278. There are several convenient ways to pay your Xfinity bill. Xfinity Mobile is limited to Xfinity internet customers only, but prices 4 days ago · Xfinity prices and reliable speeds are the reason a few of us at CableTV. 00 for 30 days of internet access. “So when we got our own place, Xfinity was the first internet service I thought of ordering. Comcast Xfinity is the largest cable internet provider in the country, with relatively strong customer service scores and gigabit service available across the entire coverage map. for Gigabit internet and one unlimited Xfinity Mobile line for new Xfinity customers. Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. Xfinity received over 4 stars for performance and customer satisfaction. Buy one line of unlimited talk, text, and data from Xfinity Mobile and get a second completely free—only available to Xfinity internet customers. May 4, 2023 · The quickest and most direct way to reach Comcast Center Customer Service is by phone. Pick up & exchange your equipment, pay bills, or subscribe to Xfinity services! Jan 2, 2025 · The internet essentials team is best reached by phone at 1-855-8-INTERNET (1-855-846-8376). Learn about Xfinity hours, outages, bill payment, service sign up, cancellation, and FAQ. An official employee, such as myself or whoever is first available, will Jun 27, 2023 · You can also contact customer service through the app’s messaging feature. Zero service, no accountability, a monopoly that blocks competition in the area. Xfinity customers who took our survey were happy with Xfinity’s prices – Xfinity has an excellent plan variety with low-cost internet options. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. Read below to see the top rated Xfinity businesses on Yelp and their customer service rating. If you’re looking for fast internet speeds at a good price, Xfinity is hard to beat. The representatives are available 24/7, so you can get help anytime, day or night. Find out how we send proactive text messages to customers in outages. I have been with Comcast for 7 years and will terminate my account at the end of this year. The official website is xfinity. , in stadiums or at Nov 30, 2024 · Customer service phone number Hello @user_yy38fv, Our team would be more than happy to help!To get started, please create your own post without your account information. Talk to Our Experts for the Best TV and Internet Deals! Jan 1, 2025 · In a Consumer Reports member survey, home internet customers report poor value, lack of choice for internet, pay TV, and bundled plans. How to Reach a Real Person at Comcast/Xfinity. This number is available 24/7, ensuring that you can get assistance whenever you need it. That being said, its ratings were above average in every other region in the country: the North Central region, the South, and the West. g. Find your local Xfinity Store, including Xfinity Mobile, to demo the latest products, pick up and exchange your equipment, pay bills, or subscribe to Xfinity services! Get in touch with Comcast Business. With the cable company Comcast, you can speak with a live rep by failing to properly complete the automated menu prompts three times. com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page Xfinity has zero customer service and is the example of how not to do business. Xfinity has 314 locations on Yelp across the US. Overall: A solid, cheap plan for those already in the Xfinity universe, though you have to deal with data throttling, slowdowns, and poor video streaming quality (unless you have a 5G device). 5. Nov 6, 2023 · This is the start of the sixth week in a row of Xfinity internet issues in my area. You’ll see current and past bills here, and can set up autopay for your convenience. It ranks above average on customer surveys (4). 1. These Cookies enable us to provide certain features, such as determining if you are a first-time visitor, capping message frequency, remembering choices you have made (e. Nov 26, 2024 · One of the most direct ways to get in touch with Xfinity is by calling their customer service line. Pricing subj. Find the right speed of service for your home by answering a few simple questions to have Comcast match you with the right plan. In addition to home internet, the company also offers cable TV, mobile phone service, home security, and home phone service. If you’d rather not make a phone call, you can always live chat with a representative if that’s easier. 00–$45. Learn how to transfer services to your new home online. Mar 6, 2024 · Hello, @user_admin2024!Thanks for reaching out by creating a new post about your chat concerns. Nov 29, 2024 · Hello, I have been a loyal Xfinity customer for many years, consistently paying my bills on time. Find a store. Jan 8, 2025 · Xfinity internet plans vary widely across the country. However, if you prefer to speak with someone on the phone you can contact our Customer Service team by calling 1-800-934-6489. Note: This requirement is being waived for Xfinity Internet customers who enroll and are approved for the Affordable Connectivity Program, apply to Internet Essentials and are approved by June 30, 2022 Mar 23, 2025 · Low customer satisfaction ratings: In J. Usually with the internet essentials program an application is needed. This makes for a great day-to-day experience with Xfinity. Xfinity double service (TV, internet): $20 off per month; Xfinity Mobile bundle (Internet, cell phone): Up to $30 off internet service; Xfinity triple service (TV, internet, phone): $40 off per month; Xfinity quad service (TV, internet, phone, home security): $60 off per month; Check out all of Xfinity’s current deals and promotions for 2 days ago · Xfinity Internet service scored a 3. Call 1-800-XFINITY (1-800-934-6489) to pay your bill over the phone. If you believe you or someone you know has fallen victim of an online security issue, here's how to report it. I tried to go online today to see what other packages are available to me, as an existing customer. The most straightforward way to reach Comcast customer service is by calling their dedicated contact number. Xfinity Assistant - Get 24/7 assistance for your questions Oct 17, 2024 · I pay $115 per month for internet and Xfinity won't even tell me when they are going to restore my service, which I count on for my job. This line is available 24/7 for general inquiries including billing questions, service issues, technical support, and more. com are Xfinity customers. Comcast is notorious for having horrible customer service, topping “worst customer service” lists throughout the years, particularly when it comes to assistance with Xfinity outages . They are there to help you with all your Prepaid Internet concerns! And let us know if that helps :) Jan 16, 2020 · Xfinity Mobile Customer Service. Ad-free. Customer Care: Comcast Customer Care is available by… Visiting xfinity. Find outage information for Xfinity Internet, TV, & phone services in your area. Learn how to troubleshoot internet issues, manage billing, access email, and more. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Customer service: Everyone needs customer service and tech support that is accessible, helpful and courteous, but it’s critical for older adults See answers to your FAQs about NOW Internet. Resolve Xfinity issues without needing a phone call. For future reference, I would recommend creating a new post regarding your question, so it can be more properly addressed, and you can view the steps on how to create a new post regarding a question or concern by clicking here https://comca. , your language preferences, time zone), and assist you with logging in after registration (including across platforms and devices). Seasonal Xfinity internet access (3–5 Mbps): $29. Discover how to manage your services, update passwords, pay your bill, view statements, and more. Philadelphia, PA . Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. 📞 Complaints Department: 1-800-266-2278; 🕒 Office Hours: Monday through Friday, from 8:00 AM to 5:00 PM EST; 📍 Corporate Address: Comcast Center, 1701 JFK Boulevard, Philadelphia Feb 25, 2025 · Live in an area where Xfinity internet service is available; Qualify for programs such as: National School Lunch Program; Housing assistance; Medicaid; SNAP. In the 'To' line, type "Xfinity Support" there. 1 day ago · Xfinity internet customers can take advantage of exclusive deals when you switch your cell phone plan to Xfinity Mobile and bundle your mobile and internet service. That’s not necessarily a bad thing, as Xfinity’s new customers can choose from several excellent and relatively inexpensive plans and packages (and, let’s be honest, a few strikingly pricey ones). 3 Sep 26, 2023 · We have been a long time loyal customer for well over 15 years to Comcast/ Xfinity. NOW Internet is a new high-speed home internet option backed by the reliable Xfinity network to give you a consistent connection at a great value. Whether you prefer speaking to an agent, using the Xfinity app, or exploring self-service options, Comcast provides plenty of ways to get the help you need. You can also use this platform (Xfinity Forums) to create posts regarding any service or account questions or concerns you may have, allowing the community as well as our Digital Care Team to help in any way we can. NOW WiFi Pass only available on WiFi hotspots that are owned and operated by Xfinity excluding other companies' hotspots including those that offer Xfinity WiFi access (e. Xfinity internet plans offer impressive high speeds (check out our Xfinity speed test data to see how those advertised speeds translate into real-world performance), and the company’s introductory pricing and Get the most out of Xfinity from Comcast by signing in to your account. Shop Xfinity offers, pricing and packages at the right price for your needs today! Order internet from Xfinity to get fast WiFi speeds and home internet service. Residential Internet Service Provider Satisfaction Study, Xfinity ranked below average in the East region, where I live in Rhode Island. Version 4. We haven’t experienced many slowdowns or outages—and when we called customer service to discuss lowering our bill after increasing over time, they granted our wish. Stay tuned for valuable tips and tricks to ensure a seamless customer service experience with Xfinity! Why You Might Need to Contact Xfinity Customer Service Mar 14, 2025 · Xfinity is the largest internet service provider (ISP) in the U. The primary contact phone number for residential customers is 1-800-XFINITY (1-800-934-6489). On the other hand, Xfinity internet has a spotty customer service track record. To do so, click on the chat icon located at the top right of this forum Jun 24, 2022 · 3. Learn how to use the Xfinity Assistant to pay your bill, track equipment shipments, and troubleshoot your Xfinity devices 24/7. Recently, my financial situation has changed, and I now rely on Medicaid and SNAP to help manage ex Mar 7, 2025 · Xfinity internet and TV service covers 35 states and Washington, D. Mar 31, 2025 · Save on high speed internet, mobile phone plans and cable TV services with Xfinity. C. Learn how to report a refund issue, payment issue, or safety concern online. Jun 18, 2024 · Bundling is the name of the game with Xfinity internet. com Downloading the “Xfinity” app from the Android or iOS app store ; Clicking the “Message” button on the Xfinity Facebook page Questions & ordering: (866) 429-0152. With Xfinity, I'm now receiving consistent download speeds of 980-995 and consistent upload speeds of 983-985. It’s perfect for those looking for a straightforward, prepaid internet option with no credit checks or long-term agreements. Jun 18, 2024 · The Xfinity internet customer experience is a mixed bag. As an Xfinity customer myself, I can say that the company is not necessarily transparent about its prices. 📞 Customer Support: Reach Xfinity customer service by calling 1-800-XFINITY (1-800-934-6489) for assistance with TV, internet, phone, or mobile services. Find out how to reach Xfinity customer service by phone, chat, online, or in person. With over 32 million customers in 2022, Comcast Xfinity Subscribe To Newsletters Feb 25, 2025 · In Xfinity’s West and Central regions, Connect is the cheapest Xfinity cable internet service plan. Getting a live rep when contacting customer support for major companies can be difficult, as many companies have invested in automated menus. This is the kind of corporate behavior that enrages consumers. Dec 19, 2023 · The primary phone number for general customer service inquiries at Xfinity is 1-800-XFINITY (1-800-934-6489). jslvvz hcqrpm nlkuin cia kbprnhci oeoh kdodc ajb orbdq gwhec jszt wdg egynnf kyi uzeet